Coronavirus Covid-19 : Information for our Customers

Monday, 2 November 2020  |  Forwoods ScoreStore

Business as usual.

Following the Prime Minister's broadcast on Saturday 31 October, we want to update you again on our response to the coronavirus Covid-19 pandemic.

Forwoods ScoreStore is a mail order organisation that does not have a shop. We will remain open and serving customers as long as we are fit and well. At the time of writing, postal and courier deliveries are regular and reliable, and orders are being despatched quickly and efficiently.

We have been noticing that some items despatched by First Class Mail don't necessarily arrive next day, due to the number of items being handled by Royal Mail with a reduced staff and stringent social distancing in their sorting offices. Our courier service provider, Parcelforce, is no longer requesting signatures on receipt, but instead using geolocation to confirm deliveries.

To all intents and purposes, as of 2 November 2020, our service is running as normal and will continue to do so throughout the forthcoming lockdown. We are immensely grateful to our posties and couriers. We have three staff in the office to process and despatch orders. When deliveries are made and mail is collected we observe the Government rules on social distancing of at least 2 metres.

Please place orders in the usual way and we will send them to you just as efficiently as we always do, all the while we are fit and well.

We remain deeply concerned for our customers' health, well-being and financial security. Keep safe and well, and let's hope for better news in 2021.

Best wishes from all at Forwoods ScoreStore

0800 072 0354